Privacy Policy

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Last Updated: 29/02/2024

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At Total Care Grounds Maintenance Ltd, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose personal information when you use our website www.totalcaregardens.co.uk.

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Information Collection and Use

We collect various types of information to enhance and improve our service:

• Personal Data: This may include your email address, name, phone number, and address. We collect this information when you voluntarily provide it to us, such as when you contact us.

• Usage Data: We also gather usage information about how you interact with our website. This includes data such as your IP address, browser type, pages visited, and the time and date of your visit.

 

Use of Information

We use the collected data for several purposes:

• To provide and maintain our services.

• To respond to your enquiries, comments, and requests.

• To analyse how our website is used and improve its functionality and content.

• To detect, prevent, and address technical issues.

 

Disclosure of Information

We may disclose your personal information in the following circumstances:

• With your consent.

• To comply with legal obligations.

• To protect and defend our rights and property.

• To prevent or investigate possible wrongdoing.

 

Security

We prioritise the security of your personal information and take reasonable measures to protect it from unauthorised access, disclosure, alteration, or destruction.

 

Your Rights

You have the right to access, correct, update, or delete your personal information.

 

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at Hello@totalcaregardens.co.uk.

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Terms of Use

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Last Updated: 29/02/2024

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Welcome to Total Care Grounds Maintenance Ltd.

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By accessing or using our website www.totalcaregardens.co.uk, you agree to abide by these Terms of Use.

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1. Ownership: The content and features of this website are owned by Total Care Grounds Maintenance Ltd and are protected by UK copyright and trademark laws.

2. Website Usage: You may access and use our website for personal, non-commercial purposes only. You must not use the website for any illegal or unauthorised activities.

3. Disclaimer: Our website is provided on an "as is" basis. We make no warranties, expressed or implied, regarding its accuracy, reliability, or suitability for any purpose.

4. Limitation of Liability: We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website.

5. Governing Law: These Terms of Use are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

6. Changes to Terms: We reserve the right to modify or replace these Terms of Use at any time. Any changes will be effective immediately upon posting on this page.

 

If you have any questions about these Terms of Use, please contact us at Hello@totalcaregardens.co.uk.

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Cookie Policy

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Last Updated: 29/02/2024

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Our Cookie Policy explains how Total Care Grounds Maintenance Ltd utilises cookies on www.totalcaregardens.co.uk. By using our website, you consent to cookie usage.

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What are Cookies?

Cookies are small text files stored on your device by websites you visit. They help personalise your online experience and enhance website functionality.

 

How We Use Cookies

We employ cookies for the following purposes:

• Essential Cookies: These are crucial for website operation, enabling functions like navigation and access to secure areas.

• Analytics Cookies: We use these to understand how visitors interact with our website, aiding us in improving user experience.

• Preference Cookies: These remember your preferences, such as language settings, to customise your browsing experience.

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Third-Party Cookies

At Total Care Grounds Maintenance Ltd, we prioritise your privacy. We use third-party cookies ' Google Analytics' to track your online behaviour or preferences. Your browsing activity on our website remains confidential and secure. We are committed to maintaining the highest standards of data privacy and protection.

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Google Analytics: To analyse the use of this website.  Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers.  The information generated relating to our website is used to create reports about the use of the website.  Google will store this information.  Google's privacy policy is available at: http://www.google.com/privacy/plicy.html.

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Opting Out:

You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

You can access and install the Google Analytics Opt-out Browser Add-on here: Google Analytics Opt-out Browser Add-on

If you have any questions or concerns about our use of Google Analytics or require further assistance regarding your data, please contact us at 

Hello@totalcaregardens.co.uk.

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Your Choices Regarding Cookies

You have the option to manage cookie preferences through your browser settings. However, please note that disabling cookies may impact website functionality and user experience.

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Changes to Our Cookie Policy

Any revisions to our Cookie Policy will be updated on this page.

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Contact Us

If you have enquiries about our Cookie Policy, please contact us via email at Hello@totalcaregardens.co.uk.